Conditions of Use

General terms and conditions of Euro Mode Donner GmbH, Am Stadion 1,56457 Westerburg   HRB28122 Montabaur District Court, Management: Irina Donner

1. Validity
The deliveries and services from the company Euro Mode Donner GmbH, Am Stadion 1,56457 Westerburg, are based exclusively on these general terms and conditions. These terms and conditions apply exclusively to transactions that were concluded via the www.euro-mode.com website. The following terms and conditions apply to all current and future business relationships with our customers.

2. Offers
Our offers are subject to change, non-binding and are subject to delivery by our suppliers. Subject to prior sale.

3. Prices and terms of payment
Our prices do not include statutory VAT and are not free. Any applicable customs duties and / or import charges for deliveries abroad are at the expense of the customer. New customers pay once in advance. The following payment conditions apply to existing customers: 10 days 4% discount, 30 days 2% discount, 60 days without discount. Collection possible by appointment.

4. Delivery and shipping
The delivery of ordered goods takes place within 12-16 weeks. There may be longer delivery times, in the event of a delay in delivery by the supplier, oversizes and special requests (fabrics, lace, etc.). The order confirmation will be sent to you by email within 48 hours (workdays) after ordering. The cancellation of the order is only possible immediately after receipt of your order or before ordering from our side. The shipping costs within Germany are 10 euros per package (DHL package). We ship worldwide under separate delivery conditions. Special requests from the customer (e.g. delivery to a different address, express delivery, special packaging or the appointment of a specific carrier) will be taken into account as far as possible. The customer bears the resulting additional costs.

5. Complaints and warranty
Obvious defects in the goods must be reported immediately, but no later than 14 days after receipt of the goods. If the notification is not made in time, the delivery is deemed to be the fulfillment of the contract and thus approved by the customer. The statutory warranty obligation begins with the delivery of the goods. During this time, all defects that are subject to the statutory warranty obligation will be remedied completely free of charge. The warranty claims are initially limited to supplementary performance. If the supplementary performance fails, the customer can choose between 1) withdrawing from the purchase contract or 2) reducing the purchase price. The time of the start of the warranty / guarantee must be proven by the customer by means of a purchase receipt (invoice). Excluded from the warranty or guarantee are damage that can be traced back to natural wear and tear, improper use and insufficient or incorrect care.

6. Retention of title
The goods remain the property of Euro Mode Donner GmbH until they have been paid for in full.

7. Data protection
The data necessary for business transactions are stored and, if necessary, passed on to affiliated companies as part of the order processing.

8. Final provisions
Should one or more provisions of these terms and conditions be ineffective, this does not result in the ineffectiveness of the entire contract. The ineffective regulation will be replaced by the relevant statutory regulation. The basis of these terms and conditions is the applicable law of the Federal Republic of Germany. The place of jurisdiction is Wiesbaden